Shipping policy

WE SHIP ALL OVER THE WORLD

(TOTAL DELIVERY TIME=PROCESSING TIME + SHIPPING TIME)

Processing time: 2-4 Business days Normally.

Shipping time (This time excludes unforeseen circumstances)

1 Standard  Shipping time: 15-20 Business Days(excluding processing time).

2 Express Shipping time:  3-5 Business Days(excluding processing time). 

PS: 1: We cannot guarantee the estimated arrival time during the shopping season; holidays and external factors are beyond human control. Please take a note when you place an order If you have specific requirements for the order.

2: Logistics prices will be adjusted according to international logistics policies under different circumstances.

3: Due to the rapid sales of some products, the products need to be re-produced before they can be sent out. The general production time is 5-10 days. If it is not stated on the product page, please do not worry, the customer service will contact you immediately.

CUSTOMS AND IMPORT DUTY

1: In general, there only a small number of countries need to clear customs. if unfortunately, your order needs to clear customs tax, and you need to make a payment again, please contact us directly. We will help you with a certain amount of the tax, please do not worry about it.

2: The package was returned or destroyed because the customer refused to pay the duty. In order to safeguard the seller's rights, the seller has the right to refuse the return of the package and reject any refund request from the customer.

Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been placed successfully. However, before your order is shipped, we will try our best to help you to revise your shipping address. So please make sure that your shipping address is right and if you have any questions, please feel free to contact us first, we will be very glad to help you solve the matter.

How do I track my order?

After your order is shipped, a tracking number will sent via your email. You can track your order on our website with the tracking number provided. Or you can contact us for help.

Please pay attention: It may take 48 to 72 hours for the tracking information to be updated and sometimes tracking numbers may change. If after 3 days you cannot get the tracking information of your order, please feel free to contact us for more information.

I am not satisfied with the product. What can I do?

If you are not satisfied with the product you received, you can return it to us in the new condition In 5 days from the day you receive the package, or we would refuse to accept your request.